SERVICE


Laboratory Operation And Maintenance

Moore provides professional laboratory operation and maintenance services. Presently, our presence can be found in over 80 cities nationwide, providing services in industries such as food and medication, petrochemical, and coal chemical. Leveraging years of expertise and advanced technology, we performs nanny-style daily maintenance and fault repair of the laboratory while also providing operation and maintenance services with informationization, remote monitoring, and big data analysis to ensure the lab is operating safely, stably, and at optimal performance.

>> 60-minute response mechanism <<

Effective customer service ability 
Solutions implemented in a timely manner 
Collect customers’ feedback from multiple directions and channels 
60-minute quick response mechanism 
24 hours on call 
Solve customer problems within 7 days 

>> 80+ cities coverage <<

80+ cities layout nationwide 
Implement localization services 
Localized management of a unified management system nationwide 

>> Independent laboratory consumables reserve <<

Have independent laboratory consumables warehouse 
Used for storage of common consumables in multiple systems 
Ensure timely supply nationwide 
Effectively solve the problem of purchasing time of consumables 

>> 95% professional engineer team <<

95% professional engineer team 
Proficient in their respective fields of expertise 
Able to accurately and comprehensively understand customer needs 
And implement the technical service efficiently 

● NO.1 Solution of difficult and complicated problems in laboratory system 

Tailor-made special solutions: 
Focusing on customer needs and years of industry experience, we will provide our customers with professional and meticulous services for the 16 major laboratory systems. 

Laboratory decoration system

Laboratory furniture system

Laboratory HVAC system

Laboratory gas circuit system

Laboratory pure water system

Laboratory automatic control system

Laboratory fire protection system

Laboratory waste treatment system

Laboratory animal room

Laboratory constant temperature system

Laboratory cold storage system

Laboratory biological sample bank

Laboratory intelligent logistics system

Laboratory multifunctional system

Laboratory instrument consumable system

Laboratory intelligent management system

● NO.2 Laboratory renovation 

Laboratory renovation and upgrading project services in various fields:

renovation of old building, office area and workshop to laboratory, old laboratory renovation, etc. An integrated solution for laboratory overall renovation design and construction. 

● NO.3 Maintenance and Servicing of Laboratory Stations 

We provide customers with long-term business operation services, keep abreast of the use of laboratory facilities, and solve problems accurately in the first instance. We provide maintenance services throughout the entire life cycle of the customer's laboratory to ensure the safe, stable and effective operation of the laboratory. 

Partial inspection 

1 day/time

Whole inspection 

3-6 month/time

 
 

● NO.4 Laboratory relocation 

Provide personalized relocation services according to customers' needs, meanwhile, combine the characteristics of domestic relocation and make use of new international relocation packaging experience to tailor the relocation service experience that is in line with international standards. One-stop direct access safe and worry-free. 

On-site survey 

Inventory laboratory items 
Formulate a scientific relocation plan and emergency plan 

Performance evaluation 

Relocation of instrument testing staff Pre-disassembly performance witnessing of valuable instruments with customers 
Both parties sign for confirmation 

Witness by both parties 

Witness with customers 
Compare the performance of the instrument after the commissioning is completed with the performance of the instrument before the relocation. Both parties sign for confirmation 

Instrument relocation 

Staff disassembles instruments, packs instruments and reagents, etc. 

Test delivery 

Re-testing the performance of the instrument after installation in the right place 
Both parties sign to confirm delivery 

● NO.5 Laboratory emergency maintenance 

For the emergency failures that affect the safety of the laboratory, such as leakage of inflammable and explosive materials, waste water and waste gas, power failure and leakage of lines, abnormal fire control system, abnormal operation of automatic control system for delivery and discharge, several targeted emergency plan measures are formulated to effectively reduce the occurrence of laboratory safety accidents. 

● NO.6 Regular visits and inspections 

Professional technical engineers pay regular visits to customers and make field inspections to solve their practical problems and collect their opinions, so as to provide professional and meticulous services for our customers. 

Query by calls 

1 month/time

Field inspection 

3-6 month/time

 
 

● NO.1 Laboratory technical training 

Combining theory with practice, professional engineers assist laboratory personnel in mastering scientific methodology. 
According to the different training contents, it provides a variety of skills training methods, including classroom, on-site demonstration and on-site practice. 

System standard training 

Industry standard training 

Operation management training 

 
 

● NO.2 Laboratory technical consultation 

Tailor-made consulting plan for customers, and rush to the site for on-site guidance in a short time. 
Provide one-on-one personal service to ensure the consulting effect and improve the management level. 

Boast an independent laboratory consumables warehouse, which is used to store common consumables of multiple systems. Ensure timely supply nationwide, and effectively solve the time problem of consumables procurement. 

WALDNER Laboreinrichtungen GmbH & Co. KG
General agent of Waldner – a global laboratory equipment manufacturer in Germany 

General agent of Erlab – a major global supplier of air filtration technology in France 

Beijing Sunway Laboratory Equipment Co., Ltd. 
Domestic laboratory equipment manufacturers 

Wuxi Lenge Purification Equipment Co., Ltd. 
Domestic suppliers of purification series products